{"id":1448,"date":"2025-01-26T16:44:57","date_gmt":"2025-01-26T16:44:57","guid":{"rendered":"https:\/\/euskoasesores.net\/?p=1448"},"modified":"2025-03-16T12:00:23","modified_gmt":"2025-03-16T12:00:23","slug":"la-gestion-del-cliente-y-opiniones-dificiles","status":"publish","type":"post","link":"https:\/\/euskoasesores.net\/eu\/la-gestion-del-cliente-y-opiniones-dificiles\/","title":{"rendered":"La Gesti\u00f3n del Cliente y Opiniones Dif\u00edciles"},"content":{"rendered":"<p>Afortunadamente no me pasa mucho pera a veces alg\u00fan cliente del despacho expresa opiniones estilo \u00abcu\u00f1ao\u00bb, para entendernos r\u00e1pido. Algo del estilo de \u00abclaro, aqu\u00ed los aut\u00f3nomos pagando impuestos a tope y a \u00abestos\u00bb que vienen les dan la sopa boba\u00bb. Los temas pueden ser variados, la igualdad, el gobierno, los impuestos, las bajas, las leyes, en fin&#8230;<br>La cuesti\u00f3n es que siempre me quedo con la duda de c\u00f3mo reaccionar en estos casos. A veces trato de entablar una conversaci\u00f3n honesta sobre el tema, pero me da la sensaci\u00f3n de que el cliente no quiere eso, sino solo \u00abquejarse\u00bb y que alguien le escuche.<br>Otras veces no digo nada, pero me quedo yo con la sensaci\u00f3n inc\u00f3moda de haber dejado pensar al cliente que comparto su opini\u00f3n.<br>En alguna ocasi\u00f3n me he enfrentado abiertamente, perdiendo la discusi\u00f3n y al cliente.<br>\u00daltimamente estoy optando por no seguir la conversaci\u00f3n a la vez que hago patente con lenguaje no verbal mi incomodidad con sus opiniones.<br>\u00bfHab\u00e9is tenido alguna vez alguna situaci\u00f3n de este tipo? \u00bfC\u00f3mo la hab\u00e9is afrontado?<\/p>","protected":false},"excerpt":{"rendered":"<p>Afortunadamente no me pasa mucho pera a veces alg\u00fan cliente del despacho expresa opiniones estilo \u00abcu\u00f1ao\u00bb, para entendernos r\u00e1pido. Algo del estilo de \u00abclaro, aqu\u00ed los aut\u00f3nomos pagando impuestos a tope y a \u00abestos\u00bb que vienen les dan la sopa boba\u00bb. Los temas pueden ser variados, la igualdad, el gobierno, los impuestos, las bajas, las [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":1495,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_jetpack_memberships_contains_paid_content":false,"footnotes":""},"categories":[7],"tags":[],"class_list":["post-1448","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-atencion-al-cliente"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.3 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>La Gesti\u00f3n del Cliente y Opiniones Dif\u00edciles - Euskoasesores<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/euskoasesores.net\/eu\/la-gestion-del-cliente-y-opiniones-dificiles\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"La Gesti\u00f3n del Cliente y Opiniones Dif\u00edciles - Euskoasesores\" \/>\n<meta property=\"og:description\" content=\"Afortunadamente no me pasa mucho pera a veces alg\u00fan cliente del despacho expresa opiniones estilo \u00abcu\u00f1ao\u00bb, para entendernos r\u00e1pido. Algo del estilo de \u00abclaro, aqu\u00ed los aut\u00f3nomos pagando impuestos a tope y a \u00abestos\u00bb que vienen les dan la sopa boba\u00bb. 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